FAQ's & Accessibility – Pegasus Med Depot

Frequently Asked Questions & Accessibility Commitment

At Pegasus Med Depot, we believe everyone deserves easy access to quality medical equipment and information — regardless of ability or circumstance.

Frequently Asked Questions

Who are your products designed for?

Our products are designed for hospitals, professional caregivers, home care environments, elderly individuals, and patients recovering from injury or surgery. Whether you're a healthcare facility or a family caregiver, we have solutions for you.

Are your products FDA-cleared or medically certified?

Yes. We source products from reputable manufacturers that meet applicable medical safety and quality standards. Certification details are available on individual product pages.

Do you offer bulk or institutional pricing?

Yes. Hospitals, clinics, and care facilities may qualify for special pricing. Contact us at pegasusmeddepotinfo@gmail.com to discuss your needs.

Can I get a product demonstration or consultation?

Absolutely. Call us at (850) 215-0477 and our team will walk you through product features, setup, and suitability for your specific care needs.

Do you have a physical store I can visit?

Our base is located at 1814 High Avenue, Panama City, FL 32405. Contact us in advance to schedule a visit.

How do I know which product is right for my patient?

Use our product categories to filter by need — Mobility Aids, Bathroom Safety, Patient Care, and more. Or contact our support team directly for personalized guidance.

Is my personal information safe when I shop with you?

Yes. We use SSL encryption and industry-standard security to protect all personal and payment data.

Our Accessibility Commitment

Pegasus Med Depot is committed to ensuring our website and services are accessible to all users, including individuals with disabilities.

  • Our website is designed to be compatible with screen readers and assistive technologies
  • We use clear, readable fonts and sufficient color contrast for easy navigation
  • Product pages include detailed descriptions to support users with visual impairments
  • Our customer support team is trained to assist customers with accessibility needs

Need Accessibility Assistance? If you experience any difficulty accessing our website or require accommodation while shopping, please contact us directly:

We are continuously working to improve accessibility across our platform.